Our Guide to Home Support

What is Home Support?

Home support is about providing the extra assistance that helps older Australians continue living safely, comfortably, and independently in their own homes. It can include help with everyday household tasks, meal preparation, shopping, transport to appointments, personal care, assistance with daily routines, or simply having someone there for companionship and social connection.

Because everyone's circumstances are different, home support is flexible and tailored to your individual needs. Whether you require occasional assistance, regular ongoing support, or a little extra help after an illness or hospital stay, our services are designed to fit around your lifestyle and goals.

Home support is ideal for older Australians who wish to maintain their independence while receiving the right level of assistance to remain living at home. At FYI Aged Care Services, we work closely with you and your loved ones to create personalised support that promotes your wellbeing, respects your choices, and gives you the confidence to continue enjoying life in the comfort and familiarity of your own home.

Your Step-By-Step Guide

  • Step 1

    Getting Started

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    If you're ready for FYI Aged Care Services to begin providing support, we would be delighted to assist you.

    Simply give us a call on 03 7048 4603 or complete the enquiry form at the bottom of this page, and a member of our team will be in touch.

  • Step 2

    Home Visit

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    We will organise a convenient time to visit you at home to learn more about your needs and preferences.

    During this visit, we’ll discuss the types of services that would suit your needs and wants, your individual budget, your personalised Care Plan, and complete a home safety check.

  • Step 3

    Care Plan

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    We will work with you to create a personalised care plan that reflects your individual needs, preferences, and goals.

    This care plan helps ensure your services are tailored, consistent, and responsive - supporting your independence, wellbeing, and quality of life.

  • Step 4

    Start Services

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    Once you’ve decided what services you want and how often, we’ll arrange one of our staff members to start providing support!

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