About Us

Who We Are

FYI Ageing & Disability Support is a trusted home and community support provider based in Victoria, proudly serving individuals and families across our local community. Backed by extensive experience in the community services and training sector, we are dedicated to helping people of all ages and circumstances. Whether that’s families needing extra support, individuals seeking assistance at home, older Australians wanting to maintain their independence, or people living with disability, we’re here to help.

At the heart of our approach is a commitment to compassionate, person-centred care. We provide tailored support designed to enhance quality of life, foster independence, and ensure every person feels safe, respected, and valued.

Our services include daily living assistance, personal care, childcare and family support, social connection, and community engagement - delivered by a skilled and empathetic team you can trust. With a strong focus on workforce development, professional standards, and regulatory compliance, FYI Ageing & Disability Support is committed to providing high-quality, reliable support that makes a meaningful difference in the lives of our clients and their families.

We are proud to bring knowledge, passion, and integrity to everything we do and we look forward to walking alongside the people we support, every step of the way.

Services We Offer
An elderly woman with curly gray hair washing fresh carrots in a kitchen sink. She is wearing a floral apron and a short-sleeved shirt. There are fresh vegetables on the counter and a potted plant on the windowsill.

Our Values

  • Integrity

    We are honest, transparent and accountable. Those we support and our staff can trust that we always act with fairness and respect.

  • Innovation

    We embrace new ideas and better ways of doing things to continuously improve care outcomes and the experience we provide.

  • Customer Centricity

    We listen, adapt and put the needs of each individual we support at the centre of every decision, ensuring that their service is personalised.

  • Collaboration

    We believe great care happens when we work together with the individuals we assist, their families, our staff and the community to find the best solutions.

  • Accountability

    We take ownership of our actions and follow through on our commitments. Reliability is a promise we keep.

  • Sustainability

    We care about our impact - on people, communities and the environment and work with a long-term ethical focus.

  • Respect

    We treat everyone with kindness, empathy and cultural sensitivity, valuing the unique background and voice of every individual.

  • Excellence

    We aim high. Through training, dedication and ongoing improvement, we deliver care and service that goes above and beyond.

Meet the Team

  • Logo of Aged Care Services with a house and two figures inside being held by hands.

    Ned Grubisic

    CEO & FINANCE MANAGER

    Ned ensures we run smoothly and sustainably, always focused on delivering high-quality care and meeting all requirements.

  • Logo for Aged Care Services with a house roof, two hands holding an elderly person, and the text 'FYI' and 'Aged Care Services'

    Andrea Gehlhar

    CORPORATE SERVICES & RISK MANAGER

    Andrea looks after compliance, safety, and risk management so that you receive care in a safe and well organised environment.

  • Logo for Aged Care Services featuring a house roof and two abstract figures inside, supported by two hands, with the text 'FYI' at the top and 'Aged Care Services' at the bottom.

    Amanda Pandoff

    HR MANAGER

    Amanda makes sure we have the right people looking after you ensuring they are compassionate, trained, and well-supported care workers.

Our Support Staff

At FYI Ageing & Disability Support, we are committed to delivering high-quality care and support services when you need it most - delivered by knowledgeable, skilled, and compassionate professionals.

We carefully select staff with the appropriate qualifications and experience to ensure you receive the highest standard of service. Our focus is on building genuine, trusting relationships, and creating a safe, respectful, and comfortable environment for every client.

To maintain excellence in care, our team engages in continuous training and professional development. This ensures their skills remain current and aligned with best practices, so you can feel confident knowing you are in capable hands. At FYI Ageing & Disability Support, we take the time to understand your unique needs, working with you to provide personalised services that promotes your independence and well-being in the comfort of your own home.

Enquire Today

An elderly man looking off into the sunset