Services We Offer
Here To Lend A Hand
Life can feel overwhelming at times, and we’re here to make things a little easier. Whether it’s support with day-to-day living, specialised aged care or disability services, or simply an extra pair of hands when you need it most, our caring team is ready to step in. We offer a wide range of personalised services designed to bring comfort, reassurance, and peace of mind - so you can focus on what matters most to you.
What We Offer
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Daily Living
We understand that everyday tasks can sometimes feel overwhelming, which is why our Daily Living support services are designed to make life a little easier and more manageable. Whether it’s helping you keep track of appointments, ensuring your important paperwork is in order, or providing gentle encouragement with rehabilitation routines, our focus is always on making daily living safer, smoother, and more enjoyable.
Services include:
Life admin - All the little things that can be hard to keep on top of including booking appointments, keeping on top of correspondents, support in managing personal affairs, budgeting and paying bills, meal planning and making shopping lists
Support with communication - Including assistance for those with hearing, vision, or speech impairments, or language barriers
Fitting and maintaining sensory aids - Such as hearing aids and glasses, and using communication tools like the telephone
Medication management
Personal document management - Help with tidying up and managing the storage of important personal documents
Rehabilitative support - We can also provide assistance with accessing appropriate therapy services to meet therapeutic needs identified by healthcare professionals
Transport support - Helping coordinate or organise travel/appointments
Transport & Shopping
We provide reliable transport and personal assistance to help you get around and complete tasks outside of the home. Whether you prefer to run errands yourself or need a helping hand, our team is here to support you.
Services include:
Transportation - To appointments, social activities or just to the shops
Assistance with shopping - This can be either with you, or we can do your shopping for you while you do more important things
Attending appointments
Managing essential errands - Including picking up prescriptions, paying bills, and visiting the post office
Domestic Assistance
Our Domestic Assistance services are designed to help you maintain a clean, safe, and comfortable home environment. We offer practical, hands-on support with everyday household tasks.
Services includes:
Nutritional support - Any assistance when it comes to meals, including meal preparation, cooking, support/supervision when cooking, assistance with meal planning, and assistance with eating (including the use of utensils, aids, or feeding when required)
Laundry - Including machine washing, drying, folding, ironing, putting away clothing and bedding, and arranging dry cleaning for items that cannot be machine washed
General house cleaning/duties - Includes daily tasks such as bed making, dishwashing, unpacking groceries, taking out rubbish and sweeping, and weekly or fortnightly tasks such as vacuuming, dusting, mopping floors, bathrooms and toilets
Spring cleaning/deep cleaning
Home organisation and decluttering
Pet care - Including feeding, walking, changing litter, cleaning up after pets, dog washing, pet grooming and pet sitting
Gardening - Such as watering, weeding, pruning, and lawn mowing
Home Safety & Upkeep
We help ensure your home remains a safe, functional, and comfortable environment, providing you and your family with peace of mind. Our services focus on both day-to-day upkeep and safety enhancements tailored to your needs.
Services include:
General home and garden maintenance - Essential for safety and security, such as gutter cleaning, window cleaning, and changing light bulbs
Minor home modifications - To improve accessibility, including the installation of easy-turn taps, handheld shower hoses, and grab rails
Assistance accessing expert advice - This is for larger home modifications, whether it’s for you, your loved one, or a separate homeowner
Guidance on identifying potential safety hazards - In and around the home, providing practical strategies to reduce risks
Furniture setup - Take the hassle out of building flatpack furniture
General Technical Support
We can provide assistance with everyday technology needs, such as setting up devices, managing emails, connecting to Wi-Fi, or using video calls to stay in touch with loved ones. Our team is here to make technology feel simple, accessible, and stress-free.
Services include:
Device education - One-on-one education on how to work your devices
Internet setup - Setting up your basic home network and getting your devices connected
Setting up new devices - Help to get your new device up and running. Including phones, computers, printers, tablets, smart watches, and other smart devices
Backing up devices - Back your photos and important documents up onto the cloud or onto a hard drive
Smart home setup assistance - Help with setting up smart home devices including lighting, doorbells, security cameras, and smart speakers
Device clean-up - Help going through devices to remove unwanted documents and free up storage
Childcare
We offer caring and reliable childcare support, whether you need a babysitter for a few hours, regular nanny assistance, or someone to step in during busy times. Our goal is to give you peace of mind knowing your children are safe, happy, and well looked after.
Services include:
Babysitting/nanny services - Help with your little ones for a few hours, a day or evening, or regular ongoing assistance. Can also provide qualified care for children with disabilities
Event babysitter - To take care of your children at special events including weddings, birthdays, or important celebrations
School pick up & drop off
Help with homework
Social & Emotional Support
Our Social & Emotional Support services are designed to help you stay connected, engaged, and emotionally supported in your daily life. We encourage participation in meaningful social and community activities that reflect your interests, values, and lifestyle - helping you maintain a strong sense of wellbeing and belonging.
Services include:
Companionship - Friendly and engaging conversation to reduce feelings of isolation
Emotional support - To help navigate life’s changes with confidence
Bereavement Support
Accompaniment on outings - Assistance attending social outings, group activities, community events, appointments, clubs, gatherings, religious services, gym/pool, or other personal interests
Planning and coordinating outings - Enjoyable activities such as lunch outings, visits to the park, movies, museums, or the beach
Hobbies - Help continuing your favourite hobbies or discovering new ones
Connect you with your local community - Find and connect you to local resources and social groups that align with your goals